Effective Date: 20th March 2025
Introduction
At i2C Architects we are committed to maintaining the privacy and protection of your personal information. As a Certified B Corporation, we adhere to high standards of transparency, accountability, and sustainability in our data privacy practices. This Data Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights in relation to that data.
This policy has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). A copy of which can be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Username, password, account preferences, and transaction history.
- Payment Information: Credit card numbers, billing address, and other payment details.
- Usage Data: Information about how you access and interact with our services, including IP addresses, browser types, and browsing activity.
- Marketing Preferences: Data about your communication preferences, such as opt-ins for newsletters or promotional offers.
2. How We Use Your Data
We use the personal data we collect for the following purposes:
- Providing Services: To deliver products and services you have requested, including processing transactions and fulfilling orders.
- Customer Support: To respond to inquiries, provide customer support, and address issues related to our services.
- Marketing and Communications: To send you relevant information about products, services, and promotions, based on your preferences.
- Improving Our Services: To analyse usage patterns and improve the functionality and user experience of our website and services.
- Legal Compliance: To comply with legal obligations, including maintaining records and responding to lawful requests from regulatory authorities.
3. Legal Basis for Processing Your Data
We process personal data based on the following legal grounds:
- Contractual Necessity: To fulfill contracts with our customers (e.g., processing payments or delivering products/services).
- Legitimate Interests: To improve our services and engage with customers for marketing, provided that these interests do not outweigh your privacy rights.
- Consent: Where required by law, we may process your data based on your explicit consent (e.g., for marketing communications).
- Legal Obligation: To comply with legal obligations, such as tax laws and regulations.
4. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to help us operate our website, process payments, send emails, and more. These third parties are required to use your personal data only for the purposes we specify.
- Legal Compliance: We may disclose your personal data if required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When your data is no longer required, we will securely delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
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- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request correction of inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data, subject to certain exceptions.
- Restriction of Processing: You can request that we limit the processing of your data under specific conditions.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection to Processing: You may object to certain types of data processing, including direct marketing.
- Withdraw Consent: If we rely on your consent to process data, you can withdraw it at any time.
To exercise any of these rights, please contact us at Admin@i2C.com.au
7. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure access controls, and regular security audits. However, no system can guarantee 100% security, so we cannot guarantee the absolute security of your data.
8. International Transfers
If you are located outside the country where we operate, your personal data may be transferred to and processed in a different jurisdiction. By using our services, you consent to the transfer of your personal data to countries that may not have data protection laws as comprehensive as those in your jurisdiction.
10. Changes to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Data Privacy Policy or how we handle your personal data, please contact us at:
i2C Architects
Level 1, 137-141 Bridge Road, Glebe NSW 2037
+61 0285846200
Admin@i2C.com.au